Services are not as good as they should be, particularly in call centre response times and housing repairs, including damp and mould. Residents are entitled to expect better.
We continue our series, putting this year’s local elections under the magnifying glass to find changes and trends.
Onwards to Anglia, where the Liberal Democrats and Tories will be fighting hard over a small clutch of possible gains.
A handful of gains from the Liberal Democrats do little to disguise a total stalemate between Labour and the Tories in this region.
The fourth in our series investigates the East of England, where the minor parties are making their presence felt in a traditional Tory-Labour front.
The Conservatives are stronger in the new towns, weaker in some some suburbs and more concentrated in the South-East – the cause and effect of changes in the party.
Plus: This week’s focus groups in Stevenage and Southampton Itchen; the TV debates; and if the party leaders worked outside politics, what would they do?