Cllr Peter Golds is a councillor in Tower Hamlets. He has served as a London councillor for almost 21 years and is a Board Member of the Conservative Councillors Association.

Here are two matters of concern taking place on the same road. They give an indication as to why my local authority has problems with the public.

My first example concerns a single mother living in a house with her daughter. She is qualified in both banking and architecture and holds a responsible job with a major corporation. In order to work, she employs a properly registered child-minder and ensures that all tax and national insurance with regard to the child-minder is paid and correctly recorded. She is, by any standard, a model citizen and is both active and popular within her local community.

A while ago, and to her surprise, she suddenly received correspondence from the borough’s council tax that she was living with a person aged over 18. She was quickly able to prove that she lived with her daughter and a dog.

Next, and very disturbingly, she received an early morning visit from two officers from the council’s social services. They were checking allegations of “neglect of her child” and “illegal employment.” This was easily proven to be false, but the resident lost a day’s work. I was approached, as the local councillor, to see where the council stood in this. I got no further than the council has to investigate all allegations.

This was followed by a formal visit from Ofsted investigating a complaint that this resident was operating an “unlicensed child care facility,” where a child was being neglected. This was again quickly proven to be untrue, confirming the presence at the address of a registered carer looking after a single child, at home, whilst the parent was at work.

Then she began to receive, on a daily basis, addressed envelopes with nothing inside. The police were contacted but undertook no investigation despite being made aware that this appeared to be part of an ongoing campaign of harassment of a single woman living alone with a child.

The most recent problem she had was while replacing rear doors and windows. To ensure this was in order she obtained a “certificate of lawfulness” from the council’s planning department and went ahead. One morning recently, a man appeared at her front door, saying that he was from Tower Hamlets council’s building control department investigating a complaint and demanding entrance to view the work. He flashed an official council pass, but would not permit the resident to photograph the pass or take details. After a stand off, she secured the name of the officer. Despite producing the council’s certificate of lawfulness, an inspection took place. It is obvious that somebody, somewhere, aware that planning was completely lawful, complained to building control, who appeared not to work with planning within the same local authority.

This completely law-abiding and popular local citizen, facing continuous harassment and vexatious complaints, then sought information as to the source of these incidents via the Freedom of Information process. This has been refused by Tower Hamlets Council. The question I have asked is how much longer will this continue and how many other council departments will be involved? Equally, the police should be taking this seriously. We have a single, law-abiding woman, living with a child, facing an ongoing and organised campaign of harassment and threats. She deserves more than a CAD number.

Further up the same road is a small housing development called Thames Circle. It includes some flats and a row of town houses around a circle. Within the area is an uncompleted piece of land for which planning permission for a block of flats was given eighteen years ago – but the consent lapsed. For a period, portacabins were placed in this area and used by a local school on a temporary planning consent. The council declined to extend the temporary planning consent for the school and it moved elsewhere.

A few months ago portacabins arrived on the site and a takeaway kitchen commenced operation. This involved preparing food for adjoining residencies and a local Church, and the distribution of the food by car, scooter, and bicycle. The scooters are all badged with an L plate. Thames Circle is off a busy major A road, with bus routes, one of which operates 24/7 and on a curve. Scooters and cycles moving in and out of the development, dodging traffic and ignoring the local speed limit, on top of the emissions and smell from the kitchens do not add to the quality of life.

I met residents and made enquiries of the council who wrote to me to confirm that the site does not have planning consent for the operation of the kitchens. The council has “an ongoing inspection concerning smoke complaints” and no licence has been issued to the operator regarding licensable activities. In addition, I discovered that there is no traffic management scheme. The operator ultimately applied for a retrospective planning application in June but there was “missing information that would be required to be able to make it valid and add to the planning register.”

In short, this is a business operating without planning or licensing, while the council took no enforcement action whatsoever.

We have two important council concerns on the same road, just a short distance apart. There is a completely innocent woman facing a campaign of harassment by a person or persons who are manipulating the council to harass a resident, whilst the same council departments are unable to deal with an illegal operation.

Across the borough, Tower Hamlets Council spent, between January 2019 and August 2020, the sum of £2,660,000 on “liveable streets” projects. Of that sum, £978,000 was spent on preliminary design to “inform consultation workshops.” The result has been chaos in parts of the borough, with roads suddenly closed and concerns about access to emergency vehicles.

Yet on the Isle of Dogs, there is a road where residents lives are a misery due to anti-social behaviour which can be traced to parking bays, and avoided by residents because of drug dealers. Residents, supported by the police, have been asking the council to remove the parking bays and extend the pavement. Despite spending over £2.5 million on “liveable streets” the council response to these residents with genuine problems is – organise a petition…