What needs to be customised about email? Or file storage? Or even how council tax IT systems work? We can save money, improve security, and provide a better service.
Just as with electrical and product safety certifications, there needs to be a standard which is enforced for the software elements of all such products before they can be sold.
Labour’s plan to force that outcome is fundamentally flawed. When there is a transfer of wealth forced by central government, how would investor confidence be affected?